Aesthetica Magazine

Last Updated: Mar 17, 2025

1. INTRODUCTION

At Aesthetica Magazine, we stand behind the quality of our artistic content. We understand that preferences vary, and we want you to be completely satisfied with your purchase. This Refund Policy outlines our procedures for refunds and is designed to be straightforward and customer-friendly.

2. NO-QUESTIONS-ASKED REFUND GUARANTEE

2.1 Our Promise

We offer a simple, no-questions-asked refund guarantee:

  • If you are not completely satisfied with your purchase for any reason whatsoever, you are eligible for a refund
  • We will not ask you to explain or justify your refund request
  • The process is designed to be hassle-free and automated

2.2 What’s Covered

Our refund policy applies to:

  • Individual lookbook purchases
  • Premium subscription fees
  • VIP subscription fees

2.3 Refund Amount

When you request a refund, you will receive:

  • The full purchase price minus only the actual payment processing fees charged by our payment processor
  • These processing fees typically range from 2.9% to 3.5% plus a small fixed fee (approximately $0.30)
  • We do not retain any portion of your payment beyond these third-party processing costs

3. HOW TO REQUEST A REFUND

3.1 Automated Process

We’ve made requesting a refund as simple as possible:

  1. Log into your Aesthetica Magazine account
  2. Navigate to “My Purchases” or “Subscription” section
  3. Select the purchase you wish to refund
  4. Click the “Request Refund” button
  5. Confirm your request

3.2 Alternative Methods

If you prefer, you may also request a refund by:

  • Emailing us at [support@aestheticamag.com]
  • Using the contact form on our website
  • Replying to any of our delivery emails with “REFUND” in the subject line

4. REFUND TIMEFRAME

4.1 Processing Time

We process all refund requests promptly:

  • Refund requests are typically processed within 1-2 business days
  • The credit will be issued to your original payment method
  • You will receive an email confirmation when your refund has been processed

4.2 Appearance Time

The time it takes for the refund to appear in your account depends on your payment method:

  • Credit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 5-7 business days

5. SUBSCRIPTION CANCELLATIONS

5.1 Cancellation vs. Refund

You may cancel your subscription at any time:

  • Cancellation stops future billing but does not automatically process a refund
  • To receive a refund for the current billing period, you must specifically request it using the refund process

5.2 Prorated Refunds

For subscription cancellations:

  • You may request a prorated refund based on the unused portion of your current billing period
  • The prorated amount will be calculated automatically by our system
  • The same payment processing fee deduction applies to prorated refunds

6. LIMITATIONS AND EXCEPTIONS

While we strive to maintain our no-questions-asked policy, we reserve the right to limit refunds in certain exceptional cases:

6.1 Abuse Prevention

We may restrict refunds in cases of:

  • Systematic abuse of our refund policy (such as repeatedly purchasing and refunding the same content)
  • Evidence of content redistribution or unauthorized sharing
  • Fraudulent payment activity

6.2 Time Limitations

Refund requests should generally be submitted within:

  • 30 days of purchase for individual lookbooks
  • 14 days of the most recent billing date for subscriptions

However, we evaluate requests outside these timeframes on a case-by-case basis, maintaining our customer-friendly approach.

7. AUTOMATIC PROCESSING

7.1 System Automation

Our refund system is designed to be automated:

  • Requests meeting our standard criteria are processed automatically without human review
  • This ensures prompt, consistent handling of refund requests
  • The system includes fraud detection to protect against abuse

7.2 Customer Service

While our system is automated, our customer service team is available to assist with any concerns:

  • If you encounter any issues with the automated refund process
  • If you have questions about the status of your refund
  • If you need assistance with special circumstances

8. CONTACT INFORMATION

If you have any questions or concerns about our Refund Policy, please contact us:

We are committed to fair and transparent refund practices and will address any concerns promptly.

This Refund Policy was last updated on Mar 17, 2025.